Frequently Asked Questions

We require at least 2 weeks (14 days) notice for all custom orders — the order form won't accept a date sooner than that. Need something quicker? Reach out on the Contact page first — rush orders are considered case-by-case and usually carry a rush fee.

Yes — a 50% non-refundable deposit is due within 3 days of us confirming your order, to reserve your date. The remaining balance is due at pickup or before delivery. See the full policy on Ordering Info.

Cash, Venmo, or Cash App, invoiced individually after we confirm your order details by email. Online card payment isn't set up yet.

Both. Pickup is from our home kitchen at a scheduled time. Local delivery is available for an additional fee based on distance — enter your address on the order form and we'll confirm the delivery cost when we follow up.

We'll always do our best, but please read our full allergy disclaimer before ordering — we're a home kitchen, not an allergen-free facility, so we can't guarantee any product is 100% free of a given allergen.

It varies by item — each product on the Menu & Pricing page lists its own minimum order quantity.

Yes — that's most of what we do. Use the order form to tell us your event details, color palette, and any design inspiration, and we'll work out the details with you before confirming.

Yes. Comfort Cravings is a home-based cottage food bakery — everything is hand-rolled, hand-dipped, and made in small batches, not mass produced.

Cancellations more than 7 days before your event forfeit the deposit but owe nothing further. Cancellations within 7 days may still owe the full balance, since ingredients are typically already purchased. Full details on Ordering Info.

We're a home-based bakery in Lillington, NC — no public storefront. Pickup is by appointment at order confirmation.